Terms & Conditions
Villa Guidelines & Booking Agreements
Welcome to White Villa Goyambokka. Please read our guidelines to ensure a smooth, enjoyable reservation and stay at our Tangalle property.
Flexible Bookings
WhatsApp Direct
Check-In
From 2:00 PM
Check-Out
Until 11:00 AM
By accessing our website, booking via WhatsApp, or staying at White Villa Goyambokka, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully.
1. Booking and Reservations
We offer direct booking options through WhatsApp and verified booking channels (such as Booking.com):
- Best Available Rates: Direct bookings via WhatsApp receive our lowest guaranteed rates.
- Confirmation: Direct bookings are confirmed once a WhatsApp agreement is reached and relevant details are shared.
- Capacity: Guest count must not exceed the maximum occupancy specified in the room details without prior notice.
2. Check-In & Check-Out
To help us prepare the rooms perfectly for every arrival, please respect our schedules:
- Check-in Time: From 2:00 PM onwards.
- Check-out Time: Until 11:00 AM.
- Early/Late Requests: Early check-ins and late check-outs are subject to availability and prior confirmation.
3. Payments & Cancellations
Payments for WhatsApp direct bookings can be settled in cash (LKR, USD, or EUR) upon arrival or check-in.
Please notify us of cancellations as early as possible. For third-party platforms (like Booking.com), specific cancellation rules defined on those platforms apply.
4. Property Rules & Guest Conduct
We strive to maintain a relaxing atmosphere close to nature:
- No Smoking: Smoking is strictly prohibited inside the bedrooms. Designated outdoor smoking spaces are available.
- Quiet Hours: Respect other guests and our natural surroundings by keeping noise levels low after 10:00 PM.
- Eco Awareness: Please turn off air conditioning, fans, and lights when leaving the rooms to support environmental conservation.
5. Liability & Disclaimers
White Villa Goyambokka is not responsible for the loss, theft, or damage of personal belongings. In-room lockers or safes should be used for valuables.
While we make every effort to ensure continuous utility service (electricity, water, Wi-Fi), occasional local outages beyond our control may occur. We appreciate your understanding.
6. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.